Workhome Personnel | Singapore Maid Agency

Services

Consultation on the pre-selection and hiring process is provided to all our clients. We support you throughout the contract period on a need-to basis via email or phone call or you can visit our office.

Once you've selected a helper, work permit applications takes 7 days to process (unless additional documents are required).

A transfer helper is an experienced helper who has the skills of a nanny, cook and housekeeper. A new helper is one fresh from the Philippines and best suited for employers looking for someone they can train to suit their household needs.

Once you've selected a helper and wish to avoid the hassle of paperwork, give us a call and we will process all necessary documentations for you.

if you've changed your address or name, an update with Ministry of Manpower is necessary to receive notices regarding your helper.

e.g 6th Monthly Medical

Employers are required to provide a medical insurance for their helpers and a security bond in banker's guarantee to The Ministry of Manpower.

Things may not always work out between helpers and their employers. With our many years of experience in domestic help services, we're here to help and advice your situation.

Helpers can book for an appointment directly with the Philippine Embassy.

Far East Medical Practitioners at #06-07 of Far East Shopping Center gives a discounted price for 6th monthly medical endorsed with our company stamp, so just ask your helpers to pop by before heading upstairs for the check up. - Didn’t receive the 6th monthly medical notice? Not to fret, you can always log in to www.mom.gov.sg using your singpass to retrieve it

Part of our service includes processing of your helper’s insurance policy but if you did you own paperwork and needs assistance in purchasing the medical insurance then we can help you as well. Email [email protected] or simply call 9637 7915 and look for Nilo Lopez.

We charge a minimal fee of $150.00 for the work permit renewal excluding insurance.

Sending your helper home requires a separate Philippine Embassy documentation which we can process on your behalf for $300.00. These papers will be valid for 2 years..

Testimonials

Here's a few things satisfied clients had to say about us.

Gwen Hoe, Singaporean

“I have used WorkHome Personnel for many years as they have always provided efficient and excellent service. Daisy and Maria have helped me with the employment of all my maids and most recently to transfer my maid to my parents. I have always highly recommended their great service to my friends too.”

Marie Kinderman, American

“I enjoy the professionalism, personal attention to me and the helpers and as a consequence, the helpers always display the same type of esthetics. You always have sweet, kind, professional and respectful girls”

Carl Lao, Filipino

Michelle Wright, Australian

“As an expat residing in Singapore for almost seven years now, we have been lucky enough to have had placed with us a wonderful helper. “N” was exactly what we needed during the stressful time of an international relocation with four small children. Daisy from WorkHome Personnel knew exactly what we required. At times during our stay we have required the assistance of a second maid. Again, Daisy was able to help us. The job description was slightly different in that the new helper needed to be able to work with “N”, but this was easily understood by Daisy and each time we have been more than happy.”

Mrs Yuko Bruce, Japanese

“WorkHome Personnel has helped our family find two domestic helpers over the past 7 years (2006-2013). Both of them were excellent. We found that Daisy listened well, she understood our needs well, and she recommended the right helpers. She did not waste our time. Daisy not only helped us find the right helpers, she was also very helpful and trust worthy when we needed advice and assistance. Her prompt business minded responsiveness to our needs, and her caring heart for both employee and the helper, were invaluable to our family and our domestic helpers over the last seven years. Daisy made our life in Singapore, and the life of our domestic helpers, a happy one. We highly recommend her and her company’s services.”

Shehara Dias, Sri Lankan

"I was referred to WorkHome Personnel in 2009, and haven’t looked back since. Both Daisy and Maria have been very helpful and friendly right from the start. Over the 5 years (2009-2014) I have worked with them, they have provided me with 3 helpers, the last of whom Analyn is still with me. They have always listened keenly to my requirements and tried their utmost to fulfill my needs. So much so that I have recommended WorkHome Personnel to many of my friends, and they too have not been disappointed so far. I wish WorkHome Personnel all success in the future, and recommend them without reservation."

FAQ

Frequently Asked Questions.

For local employers:

1. As of July 1, 2021, MOM requires all FDW employers to log in to FDWeservice

2. Copy of Income Tax Notice Of Assessment ($30,000 per annum or more)

3. Full Name, Birthdates and NRIC of all family members

4. Copy of the Employer's Orientation Program Certificate

For Employment Pass Holders:

1. Copy of Income Tax Notice Of Assessment ($30,000 per annum or more)

2. Copy Of Employment Certificate stating monthly income and commencement date

3. Full Name, Birthdates and Passport Numbers of all family member

4. Copy of the Employer's Orientation Program Certificate

With effect from 1 April 2004, all first-time employers of foreign domestic helpers are required to complete and pass the FDW Employer's Orientation Program as one of the criteria for processing the domestic helper's work permit application and allow a day or two for the MOM systems to reflect that you have attended before submitting the application.

If your application is urgent, it is advisable to attend the course as soon as possible while conducting interviews to find the right helper for your family. If you have any questions about the Orientation Course, please call our office at 6732 9904/6732 8770. Please register according to the sequence of your name as it appears in your NRIC or Passport.

The main objective of the program is to educate new employers on their role and responsibilities when employing a domestic helper. A Certificate of Attendance can be printed after completion.

The two training institutes appointed to conduct the orientation program are:

- PSB Corporation ($20.00 for half day class) Tel: 6885 1050 / 6885 1023

- Singapore Polytechnic ($30.00 for on-line ) Tel: 6772 1288

Once the application to employ an FDW is approved, the Agency shall process the $60,000.00 Personal Accident Insurance for your FDW and get a Banker's Guarantee for $5,000 on your behalf before the FDW officially starts to work in your household. The levy billing will also commence on the same date of transfer.

The work permit is usually granted for 2 years but it can just for a year if you purchased an insurance and security bond that is only valid for 14 months.

A domestic helper is entitled to a vacation leave after completion of her 2 year contract and a paid leave of 15 days plus a return ticket. If she decides not to avail, the Employer should give her a monetary compensation depending on the prevailing air ticket price to her home country.

The Philippine Embassy requires home leave documentation for a Filipino FDW. You may call us at 6732 9904 for more details.

Employers will be required to attend an orientation program for if they have changed their domestic helpers five times or more within a year. MOM may also interview them to establish the reason for the frequent changes.

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